I hate that TWC is the monopoly provider in my area. I don't understand how that is legal. The problem you state sounds a lot like net neutrality, but are we not protected? Maybe I am getting them mixed up, I often get confused when it comes to net neutrality.
Either way, this is unfair and wrong!
pete
· 1 year ago
this is crazy,i cant believe twc wants to charge customers a certain amount of broadband usage.twc announces in 2002 and 2003 that they will offer the best highspeed broadband for customers,this means you will always be online forever and never have any interuptions online through broadband.twc announces in 2005 and 2006 that they will be able speed up the upload and download time.so now its at 976kbps,and 3mbps,but now time warner says they can speed it up to 10mbps,but will charge more the more you use the high speeds from 5-10mbps.so this means around 35-40 bucks a month for the 3mbps,then as much as 50-75 dollars a month for using 5-10mbps on top of your 100 dollar a month cable bill.so the more higher speeds you want to choose and use,the more twc charges even more for it.so i dont understand as to why now twc is starting this new billing tactic of over charging,actually price gouging customers over broadband usage.because after all,twc was the ones who said we would have the best highspeed broadband and be ahead of everyone else.
Thozman
· 1 year ago
It's simple, If Time Warner implements a cap of 40gb bandwidth usage, I'll cancel my account with them and move to AT&T DSL. I'll also move from Time Warner cable TV to satellite TV. If they want to "greed" themselves out of business, the least I can do is help.
maryann
· 1 year ago
but wait, it just keeps getting better. as of sept. 3, 2008 twc just removed 20 of my cable channels because i do not rent a cable box from them. for the last 14 years i have received these channels from a cable line, no problem. now with the change to ditial in 2009 twc is telling me i will no longer receive certain channels (how many they will take away, i still don't know) without paying a additional $7.50 or $10.50 (depending on which tw customer service person you are speaking to) charge for each cable box i rent. and by the way, you cannot buy the box from them, nor can you use a converter from an outside source. in my opion this is blackmail from a monopoly.
All Comments
Either way, this is unfair and wrong!
If Time Warner implements a cap of 40gb bandwidth usage, I'll cancel my account with them and move to AT&T DSL.
I'll also move from Time Warner cable TV to satellite TV.
If they want to "greed" themselves out of business, the least I can do is help.
service person you are speaking to) charge for each cable box i rent. and by the way, you cannot buy the box from them, nor can you use a
converter from an outside source. in my opion this is blackmail from a monopoly.